1. What Are Cookies?
Cookies are small text files that a website places on your device when you visit. They help the website remember information about your visit — for example, your language preference or whether you have already acknowledged a notice — so you do not need to repeat the same steps on your next visit.
Cookies are widely used across websites to make them function, to understand how they are used, and, in some cases, to support advertising. They cannot access other files on your device and do not typically contain personally identifiable information by themselves.
2. Cookies We Use
We use four categories of cookies. Essential cookies are always active because they are necessary for the website to work. You may switch the remaining categories on or off using the preference panel in Section 5.
Essential Cookies Always Active
Required for the website to function. They enable core features such as page navigation, security, and your cookie consent record. The website cannot operate correctly without them.
Examples: Session identifiers, cookie consent storage, security tokens.
Duration: Session (cleared when you close your browser) or up to 12 months.
Analytics Cookies
Help us understand how visitors use our website — which pages are visited most, how long people spend on the site, and where they come from. This information is aggregated and does not identify individuals. It helps us improve the experience for everyone.
Provider: Google Analytics (anonymised IP). Duration: Up to 26 months.
Marketing Cookies
Used to track the effectiveness of advertising and to help us understand whether promotional content is reaching people who may benefit from our services. We keep this use modest; we do not engage in aggressive retargeting.
Providers: Meta Pixel, Bing Ads. Duration: Up to 90 days.
Preference Cookies
Remember choices you make on the website — such as your language setting or whether you have previously dismissed a notice — so you do not have to repeat them on future visits.
Examples: Language, region, dismissed banners. Duration: Up to 12 months.
3. Third-Party Cookies
Some of the cookies on our website are placed by third-party services we have integrated. We do not control the data practices of these providers — their own privacy and cookie policies apply:
| Provider | Purpose | Category |
|---|---|---|
| Google Analytics | Website usage statistics | Analytics |
| Google Maps | Embedded map on contact page | Essential |
| Meta (Facebook) Pixel | Advertising effectiveness measurement | Marketing |
| Microsoft Bing Ads | Advertising effectiveness measurement | Marketing |
4. Cookie Duration
Cookies may be session-based or persistent:
Session Cookies
These exist only while your browser is open. They are deleted automatically when you close your browser and are typically used for security or to maintain a browsing session.
Persistent Cookies
These remain on your device for a set period after you close your browser. They allow the site to recognise you on return visits. Duration varies from 30 days to 26 months depending on purpose.
5. Your Cookie Preferences
Use the toggles above or the controls below to adjust your preferences. Your choices are saved to your browser and apply each time you visit this site. Changes here are reflected immediately.
Current Preferences
6. Managing Cookies in Your Browser
You can also manage cookies directly in your browser settings. The steps vary by browser — we have outlined the main ones below. Note that blocking all cookies may affect the functionality of this and other websites.
- Click the three-dot menu in the top-right corner of Chrome.
- Select Settings, then Privacy and security.
- Click Cookies and other site data.
- Choose your preferred setting, or select See all site data and permissions to manage cookies for specific sites.
- To delete existing cookies, scroll down and click See all site data and permissions, then remove entries as needed.
- Click the three-line menu (hamburger) in the top-right corner.
- Select Settings, then Privacy & Security.
- Under Enhanced Tracking Protection, choose Standard, Strict, or Custom.
- To manage saved cookies, scroll to Cookies and Site Data and click Manage Data.
- Search for specific sites and remove cookies as needed.
- Open Safari and click Preferences (or Settings on macOS Ventura and later).
- Select the Privacy tab.
- Check or uncheck Prevent cross-site tracking and Block all cookies according to your preference.
- To remove stored cookies, click Manage Website Data, search for sites, and click Remove or Remove All.
- On iPhone or iPad: go to Settings → Safari → Privacy & Security.
- Click the three-dot menu in the top-right corner of Edge.
- Select Settings, then Cookies and site permissions.
- Click Cookies and site data to adjust your settings.
- You can block third-party cookies, allow cookies from specific sites, or clear saved cookies.
- To delete existing cookies, click See all cookies and site data and remove entries as needed.
For mobile browsers — including Chrome for Android, Safari for iOS, and Samsung Internet — the settings are generally found under your device's browser app settings or under Privacy in your browser's menu.
7. Your Rights and Controls
You have the right to withdraw your consent for optional cookies at any time. You may do this:
- Using the preference toggles on this page;
- Through your browser's cookie management settings; or
- By contacting us directly and we will assist you.
Withdrawing consent for optional cookies will not affect the lawfulness of any use that occurred before your withdrawal. It may, however, affect certain aspects of how the site behaves for you — for instance, preferences you have set may not be remembered between visits.
If you have questions about how we use cookies or wish to exercise your rights under Malaysia's Personal Data Protection Act 2010, please write to us at [email protected].